7. Touch base with the customer afterward. Once the issue has been resolved, you should end by reaching out to the customer and asking them to confirm that they are satisfied with the end result. Touching base with the customer after a short period of time can help to improve their overall perception of your business. Easy. Follow up with your customers to make sure they are satisfied with the solution. This can be in the form of a follow up email or survey asking for feedback on how the complaint was handled. Almost 70% of customers leave a company because they believe you don’t care about them. Very few companies follow up with their customers. Four Excellent Follow-Up Email Templates. To help you ace your follow-ups, here are some sample email templates you can use: 1. A general follow up template Follow-up on Positive Feedback; Follow-up on Negative Feedback; Follow-up on Feature Request Feedback; Notification of New Product Releases; 1. Acknowledge Receipt of Customer Email. We are working on your issue and will get back to you soon. “Your response has been recorded. Vay Tiền Trả Góp Theo Tháng Chỉ Cần Cmnd Hỗ Trợ Nợ Xấu.

how to follow up customer enquiries